How to integrate Plain MCP with OpenClaw

OpenClaw is the fastest growing agent harness out there, which can work 24/7 to automate almost any kind of tasks. However, its capabilities are limited to the tools it has access to. Composio allows your OpenClaw to access Plain with authentication management handled for you. You can execute actions on Plain via your favorite OpenClaw interface (Telegram, WhatsApp, TUI, etc), whichever you prefer.

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Api Key

Plain is a collaborative support platform for B2B teams, focused on consolidating conversations and boosting efficiency with AI. Enjoy streamlined, modern workflows to assist customers across channels from one place.

22 Tools

Introduction

OpenClaw is the fastest growing agent harness out there, which can work 24/7 to automate almost any kind of tasks. However, its capabilities are limited to the tools it has access to. Composio allows your OpenClaw to access Plain with authentication management handled for you. You can execute actions on Plain via your favorite OpenClaw interface (Telegram, WhatsApp, TUI, etc), whichever you prefer.

Also integrate Plain with

Why use Composio?

Apart from a managed and hosted MCP server, you will get:

  • Programmatic tool calling allows LLMs to write its code in a remote workbench to handle complex tool chaining. Reduces to-and-fro with LLMs for frequent tool calling.
  • Handling Large tool responses out of LLM context to minimize context rot.
  • Dynamic just-in-time access to 20,000 tools across 1000+ other Apps for cross-app workflows. It loads the tools you need, so LLMs aren't overwhelmed by tools you don't need.

How to install Plain with OpenClaw

Using Composio API Key and Setup Prompt

Copy the setup prompt from the OpenClaw dashboard
  • Run it in your OpenClaw chat interface.
  • Authenticate Plain from the dashboard
  • Go back to your OpenClaw interface and start asking questions.

Using OpenClaw/Composio Plugin

1. Install OpenClaw Composio plugin

bash
openclaw plugins install @composio/openclaw-plugin

2. Copy the API Key from dashboard.composio.dev

3. Setup OpenClaw Config

bash
openclaw config set plugins.entries.composio.config.consumerKey "ck_your_key_here"

4. Restart OpenClaw

bash
openclaw gateway restart

5. Go to your chat interface and start asking questions.

6. When prompted, authenticate the app and you're all set.

How It Works

The plugin connects to Composio's MCP server at https://connect.composio.dev/mcp and registers all available tools directly into the OpenClaw agent. Tools are called by name — no extra search or execute steps needed.

If a tool returns an auth error, the agent will prompt you to connect that toolkit at dashboard.composio.dev.

Configuration

bash
{
  "plugins": {
    "entries": {
      "composio": {
        "enabled": true,
        "config": {
          "consumerKey": "ck_your_key_here"
        }
      }
    }
  }
}
OptionDescriptionDefault
enabledEnable or disable the plugintrue
consumerKeyYour Composio consumer key (ck_...)
mcpUrlMCP server URL (advanced)https://connect.composio.dev/mcp

What is the Plain MCP server, and what's possible with it?

The Plain MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Plain account. It provides structured and secure access to your B2B support workspace, so your agent can perform actions like managing customers, creating support threads, fetching company details, handling issues, and organizing customer groups on your behalf.

  • Customer management and onboarding: Automatically create new customer records, fetch customer information by email or ID, and add customers to specific support groups for better organization.
  • Support thread creation: Let your agent create new support threads tied to customers, making it easy to kick off or escalate conversations without manual intervention.
  • Issue tracking and retrieval: Fetch all external issue links associated with a customer, helping your team stay on top of ongoing problems and resolutions.
  • Company and tier information access: Retrieve detailed company profiles and tier metadata, including contract value, owner details, and more, to personalize support interactions.
  • User and customer cleanup: Safely delete customers or users from the system when offboarding or data hygiene is needed, all through agent-driven actions.

Conclusion

You've successfully integrated Plain with OpenClaw using Composio plugin. Now interact with Plain directly from your terminal, Web UI, or any messenger app using natural language commands.

Key benefits of this setup:

  • Seamless integration across TUI, Web UIs, and Messenger apps like Telegram, WhatsApp, Slack, etc.
  • Natural language commands for Plain operations
  • Managed authentication through Composio
  • Access to 20,000+ tools across 1000+ apps for cross-app workflows
  • Programmatic tool calling for complex tool chaining

Next steps:

  • Try asking OpenClaw to perform various Plain operations
  • Explore cross-app workflows by connecting more toolkits like Calendar, Slack, Notion, etc.
  • Build complex automation scripts that leverage OpenClaw's 24/7 running capabilities
TOOLS

Supported Tools

Every Plain action and event your agent gets out of the box.

Add Customer To Group

Tool to add a customer to one or more customer groups.

Create Customer Group

Creates a new customer group in Plain for organizing and segmenting customers.

Create Thread

Tool to create a new thread.

Delete Customer

Tool to delete a customer from the system.

Delete User

Tool to delete a user from the system.

Fetch Company

Tool to fetch company details by ID.

Fetch Issues

Fetches external issue tracker links (Jira, Linear, GitHub, etc.

Fetch Tier

Tool to fetch a tier by its ID.

Get Customer By Email

Fetch customer details by email address.

Get Customer By ID

Tool to retrieve details of a specific customer by their unique ID.

Get Customers

Tool to fetch a list of customers.

Get Thread By ID

Fetches comprehensive details of a specific thread by ID, including customer info, status, priority, labels, and assignments.

Get User By ID

Fetch workspace user/team member by ID.

List Customer Groups

Tool to list all customer groups.

List Tiers

Tool to retrieve a list of tiers with pagination.

List Threads

Tool to retrieve a paginated list of threads.

Remove Customer From Group

Removes a customer from one or more customer groups in Plain.

Run GraphQL Query

Execute any GraphQL query or mutation against Plain API.

Send Message

Tool to send a new message within a thread.

Update Company

Upserts (creates or updates) a company in Plain.

Update Thread

Tool to update a thread's title.

Upsert Customer

Tool to upsert (create or update) a customer.

FAQ

Frequently asked questions

With a standalone Plain MCP server, the agents and LLMs can only access a fixed set of Plain tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Plain and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. OpenClaw fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Plain tools.

Yes, absolutely. You can configure which Plain scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Plain data and credentials are handled as safely as possible.

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