How to integrate Plain MCP with LangChain

This guide walks you through connecting Plain to LangChain using the Composio tool router. By the end, you'll have a working Plain agent that can add a customer to the enterprise group, fetch company details for acme corp, list all issues linked to this customer through natural language commands. This guide will help you understand how to give your LangChain agent real control over a Plain account through Composio's Plain MCP server. Before we dive in, let's take a quick look at the key ideas and tools involved.

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22 Tools

Introduction

This guide walks you through connecting Plain to LangChain using the Composio tool router. By the end, you'll have a working Plain agent that can add a customer to the enterprise group, fetch company details for acme corp, list all issues linked to this customer through natural language commands.

This guide will help you understand how to give your LangChain agent real control over a Plain account through Composio's Plain MCP server.

Before we dive in, let's take a quick look at the key ideas and tools involved.

Also integrate Plain with

TL;DR

Here's what you'll learn:
  • Get and set up your OpenAI and Composio API keys
  • Connect your Plain project to Composio
  • Create a Tool Router MCP session for Plain
  • Initialize an MCP client and retrieve Plain tools
  • Build a LangChain agent that can interact with Plain
  • Set up an interactive chat interface for testing

What is LangChain?

LangChain is a framework for developing applications powered by language models. It provides tools and abstractions for building agents that can reason, use tools, and maintain conversation context.

Key features include:

  • Agent Framework: Build agents that can use tools and make decisions
  • MCP Integration: Connect to external services through Model Context Protocol adapters
  • Memory Management: Maintain conversation history across interactions
  • Multi-Provider Support: Works with OpenAI, Anthropic, and other LLM providers

What is the Plain MCP server, and what's possible with it?

The Plain MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Plain account. It provides structured and secure access to your B2B support workspace, so your agent can perform actions like managing customers, creating support threads, fetching company details, handling issues, and organizing customer groups on your behalf.

  • Customer management and onboarding: Automatically create new customer records, fetch customer information by email or ID, and add customers to specific support groups for better organization.
  • Support thread creation: Let your agent create new support threads tied to customers, making it easy to kick off or escalate conversations without manual intervention.
  • Issue tracking and retrieval: Fetch all external issue links associated with a customer, helping your team stay on top of ongoing problems and resolutions.
  • Company and tier information access: Retrieve detailed company profiles and tier metadata, including contract value, owner details, and more, to personalize support interactions.
  • User and customer cleanup: Safely delete customers or users from the system when offboarding or data hygiene is needed, all through agent-driven actions.

What is the Composio tool router, and how does it fit here?

What is Composio SDK?

Composio's Composio SDK helps agents find the right tools for a task at runtime. You can plug in multiple toolkits (like Gmail, HubSpot, and GitHub), and the agent will identify the relevant app and action to complete multi-step workflows. This can reduce token usage and improve the reliability of tool calls. Read more here: Getting started with Composio SDK

The tool router generates a secure MCP URL that your agents can access to perform actions.

How the Composio SDK works

The Composio SDK follows a three-phase workflow:

  1. Discovery: Searches for tools matching your task and returns relevant toolkits with their details.
  2. Authentication: Checks for active connections. If missing, creates an auth config and returns a connection URL via Auth Link.
  3. Execution: Executes the action using the authenticated connection.

Step-by-step Guide

Step by step10 STEPS
1

Prerequisites

Before starting this tutorial, make sure you have:
  • Python 3.10 or higher installed on your system
  • A Composio account with an API key
  • An OpenAI API key
  • Basic familiarity with Python and async programming
2

Getting API Keys for OpenAI and Composio

OpenAI API Key
  • Go to the OpenAI dashboard and create an API key. You'll need credits to use the models, or you can connect to another model provider.
  • Keep the API key safe.
Composio API Key
  • Log in to the Composio dashboard.
  • Navigate to your API settings and generate a new API key.
  • Store this key securely as you'll need it for authentication.
3

Install dependencies

npm install @composio/langchain @langchain/core @langchain/openai @langchain/mcp-adapters dotenv

Install the required packages for LangChain with MCP support.

What's happening:

  • @composio/langchain provides Composio integration for LangChain
  • @langchain/mcp-adapters enables MCP client connections
  • @langchain/core is the core agent framework
  • dotenv/config loads environment variables
4

Set up environment variables

bash
COMPOSIO_API_KEY=your_composio_api_key_here
COMPOSIO_USER_ID=your_composio_user_id_here
OPENAI_API_KEY=your_openai_api_key_here

Create a .env file in your project root.

What's happening:

  • COMPOSIO_API_KEY authenticates your requests to Composio's API
  • COMPOSIO_USER_ID identifies the user for session management
  • OPENAI_API_KEY enables access to OpenAI's language models
5

Import dependencies

import { Composio } from '@composio/core';
import { LangchainProvider } from '@composio/langchain';
import { MultiServerMCPClient } from "@langchain/mcp-adapters";
import { createAgent } from "langchain";
import * as readline from 'readline';
import 'dotenv/config';

dotenv.config();
What's happening:
  • We're importing LangChain's MCP adapter and Composio SDK
  • The dotenv/config import loads environment variables from your .env file
  • This setup prepares the foundation for connecting LangChain with Plain functionality through MCP
6

Initialize Composio client

const composioApiKey = process.env.COMPOSIO_API_KEY;
const userId = process.env.COMPOSIO_USER_ID;

if (!composioApiKey) throw new Error('COMPOSIO_API_KEY is not set');
if (!userId) throw new Error('COMPOSIO_USER_ID is not set');

async function main() {
    const composio = new Composio({
        apiKey: composioApiKey as string,
        provider: new LangchainProvider()
    });
What's happening:
  • We're loading the COMPOSIO_API_KEY from environment variables and validating it exists
  • Creating a Composio instance that will manage our connection to Plain tools
  • Validating that COMPOSIO_USER_ID is also set before proceeding
7

Create a Tool Router session

const session = await composio.create(
    userId as string,
    {
        toolkits: ['plain']
    }
);

const url = session.mcp.url;
What's happening:
  • We're creating a Tool Router session that gives your agent access to Plain tools
  • The create method takes the user ID and specifies which toolkits should be available
  • The returned session.mcp.url is the MCP server URL that your agent will use
  • This approach allows the agent to dynamically load and use Plain tools as needed
8

Configure the agent with the MCP URL

const client = new MultiServerMCPClient({
    "plain-agent": {
        transport: "http",
        url: url,
        headers: {
            "x-api-key": process.env.COMPOSIO_API_KEY
        }
    }
});

const tools = await client.getTools();

const agent = createAgent({ model: "gpt-5", tools });
What's happening:
  • We're creating a MultiServerMCPClient that connects to our Plain MCP server via HTTP
  • The client is configured with a name and the URL from our Tool Router session
  • getTools() retrieves all available Plain tools that the agent can use
  • We're creating a LangChain agent using the GPT-5 model
9

Set up interactive chat interface

let conversationHistory: any[] = [];

console.log("Chat started! Type 'exit' or 'quit' to end the conversation.\n");
console.log("Ask any Plain related question or task to the agent.\n");

const rl = readline.createInterface({
    input: process.stdin,
    output: process.stdout,
    prompt: 'You: '
});

rl.prompt();

rl.on('line', async (userInput: string) => {
    const trimmedInput = userInput.trim();

    if (['exit', 'quit', 'bye'].includes(trimmedInput.toLowerCase())) {
        console.log("\nGoodbye!");
        rl.close();
        process.exit(0);
    }

    if (!trimmedInput) {
        rl.prompt();
        return;
    }

    conversationHistory.push({ role: "user", content: trimmedInput });
    console.log("\nAgent is thinking...\n");

    const response = await agent.invoke({ messages: conversationHistory });
    conversationHistory = response.messages;

    const finalResponse = response.messages[response.messages.length - 1]?.content;
    console.log(`Agent: ${finalResponse}\n`);
        
        rl.prompt();
    });

    rl.on('close', () => {
        console.log('\n👋 Session ended.');
        process.exit(0);
    });
What's happening:
  • We initialize an empty conversationHistory list to maintain context across interactions
  • A readline interface is used to continuously accept user input from the command line
  • When a user types a message, it's added to the conversation history and sent to the agent
  • The agent processes the request using the invoke() method with the full conversation history
  • Users can type 'exit', 'quit', or 'bye' to end the chat session gracefully
10

Run the application

main().catch((err) => {
    console.error('Fatal error:', err);
    process.exit(1);
});
What's happening:
  • We call the main() function to start the application

Complete Code

Here's the complete code to get you started with Plain and LangChain:

import { Composio } from '@composio/core';
import { LangchainProvider } from '@composio/langchain';
import { MultiServerMCPClient } from "@langchain/mcp-adapters";  
import { createAgent } from "langchain";
import * as readline from 'readline';
import 'dotenv/config';

const composioApiKey = process.env.COMPOSIO_API_KEY;
const userId = process.env.COMPOSIO_USER_ID;

if (!composioApiKey) throw new Error('COMPOSIO_API_KEY is not set');
if (!userId) throw new Error('COMPOSIO_USER_ID is not set');

async function main() {
    const composio = new Composio({
        apiKey: composioApiKey as string,
        provider: new LangchainProvider()
    });

    const session = await composio.create(
        userId as string,
        {
            toolkits: ['plain']
        }
    );

    const url = session.mcp.url;
    
    const client = new MultiServerMCPClient({
        "plain-agent": {
            transport: "http",
            url: url,
            headers: {
                "x-api-key": process.env.COMPOSIO_API_KEY
            }
        }
    });
    
    const tools = await client.getTools();
  
    const agent = createAgent({ model: "gpt-5", tools });
    
    let conversationHistory: any[] = [];
    
    console.log("Chat started! Type 'exit' or 'quit' to end the conversation.\n");
    console.log("Ask any Plain related question or task to the agent.\n");
    
    const rl = readline.createInterface({
        input: process.stdin,
        output: process.stdout,
        prompt: 'You: '
    });

    rl.prompt();

    rl.on('line', async (userInput: string) => {
        const trimmedInput = userInput.trim();
        
        if (['exit', 'quit', 'bye'].includes(trimmedInput.toLowerCase())) {
            console.log("\nGoodbye!");
            rl.close();
            process.exit(0);
        }
        
        if (!trimmedInput) {
            rl.prompt();
            return;
        }
        
        conversationHistory.push({ role: "user", content: trimmedInput });
        console.log("\nAgent is thinking...\n");
        
        const response = await agent.invoke({ messages: conversationHistory });
        conversationHistory = response.messages;
        
        const finalResponse = response.messages[response.messages.length - 1]?.content;
        console.log(`Agent: ${finalResponse}\n`);
        
        rl.prompt();
    });

    rl.on('close', () => {
        console.log('\nSession ended.');
        process.exit(0);
    });
}

main().catch((err) => {
    console.error('Fatal error:', err);
    process.exit(1);
});

Conclusion

You've successfully built a LangChain agent that can interact with Plain through Composio's Tool Router.

Key features of this implementation:

  • Dynamic tool loading through Composio's Tool Router
  • Conversation history maintenance for context-aware responses
  • Async Python provides clean, efficient execution of agent workflows
You can extend this further by adding error handling, implementing specific business logic, or integrating additional Composio toolkits to create multi-app workflows.
TOOLS

Supported Tools

Every Plain action and event your agent gets out of the box.

Add Customer To Group

Tool to add a customer to one or more customer groups.

Create Customer Group

Creates a new customer group in Plain for organizing and segmenting customers.

Create Thread

Tool to create a new thread.

Delete Customer

Tool to delete a customer from the system.

Delete User

Tool to delete a user from the system.

Fetch Company

Tool to fetch company details by ID.

Fetch Issues

Fetches external issue tracker links (Jira, Linear, GitHub, etc.

Fetch Tier

Tool to fetch a tier by its ID.

Get Customer By Email

Fetch customer details by email address.

Get Customer By ID

Tool to retrieve details of a specific customer by their unique ID.

Get Customers

Tool to fetch a list of customers.

Get Thread By ID

Fetches comprehensive details of a specific thread by ID, including customer info, status, priority, labels, and assignments.

Get User By ID

Fetch workspace user/team member by ID.

List Customer Groups

Tool to list all customer groups.

List Tiers

Tool to retrieve a list of tiers with pagination.

List Threads

Tool to retrieve a paginated list of threads.

Remove Customer From Group

Removes a customer from one or more customer groups in Plain.

Run GraphQL Query

Execute any GraphQL query or mutation against Plain API.

Send Message

Tool to send a new message within a thread.

Update Company

Upserts (creates or updates) a company in Plain.

Update Thread

Tool to update a thread's title.

Upsert Customer

Tool to upsert (create or update) a customer.

FAQ

Frequently asked questions

With a standalone Plain MCP server, the agents and LLMs can only access a fixed set of Plain tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Plain and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. LangChain fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Plain tools.

Yes, absolutely. You can configure which Plain scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Plain data and credentials are handled as safely as possible.

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