How to integrate Simla com MCP with OpenAI Agents SDK

This guide walks you through connecting Simla com to the OpenAI Agents SDK using the Composio tool router. By the end, you'll have a working Simla com agent that can create a new customer with email and phone, update order status for a specific order, list customers who registered this week through natural language commands. This guide will help you understand how to give your OpenAI Agents SDK agent real control over a Simla com account through Composio's Simla com MCP server. Before we dive in, let's take a quick look at the key ideas and tools involved.

Simla com logoSimla com
Api Key

Simla.com is a platform for integrating delivery services, managing orders, and handling customer data through robust APIs. It streamlines logistics, order tracking, and customer management for fast-growing businesses.

141 Tools

Introduction

This guide walks you through connecting Simla com to the OpenAI Agents SDK using the Composio tool router. By the end, you'll have a working Simla com agent that can create a new customer with email and phone, update order status for a specific order, list customers who registered this week through natural language commands.

This guide will help you understand how to give your OpenAI Agents SDK agent real control over a Simla com account through Composio's Simla com MCP server.

Before we dive in, let's take a quick look at the key ideas and tools involved.

Also integrate Simla com with

TL;DR

Here's what you'll learn:
  • Get and set up your OpenAI and Composio API keys
  • Install the necessary dependencies
  • Initialize Composio and create a Tool Router session for Simla com
  • Configure an AI agent that can use Simla com as a tool
  • Run a live chat session where you can ask the agent to perform Simla com operations

What is OpenAI Agents SDK?

The OpenAI Agents SDK is a lightweight framework for building AI agents that can use tools and maintain conversation state. It provides a simple interface for creating agents with hosted MCP tool support.

Key features include:

  • Hosted MCP Tools: Connect to external services through hosted MCP endpoints
  • SQLite Sessions: Persist conversation history across interactions
  • Simple API: Clean interface with Agent, Runner, and tool configuration
  • Streaming Support: Real-time response streaming for interactive applications

What is the Simla com MCP server, and what's possible with it?

The Simla com MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Simla com account. It provides structured and secure access to customer records, order management, delivery integration, and custom field data, so your agent can perform actions like creating orders, managing customers, updating tasks, and extending your CRM—all on your behalf.

  • Customer management and updates: Easily create new customers, update their details, or fetch specific customer profiles using flexible filters and identifiers.
  • Order creation and editing: Let your agent register new orders, update existing ones, or retrieve order information to streamline your sales and fulfillment workflows.
  • Custom field management: Enable your agent to create or update custom metadata fields for orders, customers, or companies, so your CRM data model can adapt to your business needs.
  • Task automation and tracking: Automatically create new tasks, assign them to team members, and keep all task details up to date for efficient collaboration and follow-up.
  • Bulk customer retrieval and segmentation: Fetch lists of customers with custom filters to support segmentation, analysis, or targeted outreach directly from your agent.

What is the Composio tool router, and how does it fit here?

What is Composio SDK?

Composio's Composio SDK helps agents find the right tools for a task at runtime. You can plug in multiple toolkits (like Gmail, HubSpot, and GitHub), and the agent will identify the relevant app and action to complete multi-step workflows. This can reduce token usage and improve the reliability of tool calls. Read more here: Getting started with Composio SDK

The tool router generates a secure MCP URL that your agents can access to perform actions.

How the Composio SDK works

The Composio SDK follows a three-phase workflow:

  1. Discovery: Searches for tools matching your task and returns relevant toolkits with their details.
  2. Authentication: Checks for active connections. If missing, creates an auth config and returns a connection URL via Auth Link.
  3. Execution: Executes the action using the authenticated connection.

Step-by-step Guide

Step by step09 STEPS
1

Prerequisites

Before starting, make sure you have:
  • Composio API Key and OpenAI API Key
  • Primary know-how of OpenAI Agents SDK
  • A live Simla com project
  • Some knowledge of Python or Typescript
2

Getting API Keys for OpenAI and Composio

OpenAI API Key
  • Go to the OpenAI dashboard and create an API key. You'll need credits to use the models, or you can connect to another model provider.
  • Keep the API key safe.
Composio API Key
3

Install dependencies

npm install @composio/openai-agents @openai/agents dotenv

Install the Composio SDK and the OpenAI Agents SDK.

4

Set up environment variables

bash
OPENAI_API_KEY=sk-...your-api-key
COMPOSIO_API_KEY=your-api-key
USER_ID=composio_user@gmail.com

Create a .env file and add your OpenAI and Composio API keys.

5

Import dependencies

import 'dotenv/config';
import { Composio } from '@composio/core';
import { OpenAIAgentsProvider } from '@composio/openai-agents';
import { Agent, hostedMcpTool, run, OpenAIConversationsSession } from '@openai/agents';
import * as readline from 'readline';
What's happening:
  • You're importing all necessary libraries.
  • The Composio and OpenAIAgentsProvider classes are imported to connect your OpenAI agent to Composio tools like Simla com.
6

Set up the Composio instance

dotenv.config();

const composioApiKey = process.env.COMPOSIO_API_KEY;
const userId = process.env.USER_ID;

if (!composioApiKey) {
  throw new Error('COMPOSIO_API_KEY is not set. Create a .env file with COMPOSIO_API_KEY=your_key');
}
if (!userId) {
  throw new Error('USER_ID is not set');
}

// Initialize Composio
const composio = new Composio({
  apiKey: composioApiKey,
  provider: new OpenAIAgentsProvider(),
});
What's happening:
  • dotenv.config() loads your .env file so COMPOSIO_API_KEY and USER_ID are available as environment variables.
  • Creating a Composio instance using the API Key and OpenAIAgentsProvider class.
7

Create a Tool Router session

// Create Tool Router session for Simla com
const session = await composio.create(userId as string, {
  toolkits: ['simla_com'],
});
const mcpUrl = session.mcp.url;

What is happening:

  • You give the Tool Router the user id and the toolkits you want available. Here, it is only simla_com.
  • The router checks the user's Simla com connection and prepares the MCP endpoint.
  • The returned session.mcp.url is the MCP URL that your agent will use to access Simla com.
  • This approach keeps things lightweight and lets the agent request Simla com tools only when needed during the conversation.
8

Configure the agent

// Configure agent with MCP tool
const agent = new Agent({
  name: 'Assistant',
  model: 'gpt-5',
  instructions:
    'You are a helpful assistant that can access Simla com. Help users perform Simla com operations through natural language.',
  tools: [
    hostedMcpTool({
      serverLabel: 'tool_router',
      serverUrl: mcpUrl,
      headers: { 'x-api-key': composioApiKey },
      requireApproval: 'never',
    }),
  ],
});
What's happening:
  • We're creating an Agent instance with a name, model (gpt-5), and clear instructions about its purpose.
  • The agent's instructions tell it that it can access Simla com and help with queries, inserts, updates, authentication, and fetching database information.
  • The tools array includes a hostedMcpTool that connects to the MCP server URL we created earlier.
  • The headers object includes the Composio API key for secure authentication with the MCP server.
  • requireApproval: 'never' means the agent can execute Simla com operations without asking for permission each time, making interactions smoother.
9

Start chat loop and handle conversation

// Keep conversation state across turns
const conversationSession = new OpenAIConversationsSession();

// Simple CLI
const rl = readline.createInterface({
  input: process.stdin,
  output: process.stdout,
  prompt: 'You: ',
});

console.log('\nComposio Tool Router session created.');
console.log('\nChat started. Type your requests below.');
console.log("Commands: 'exit', 'quit', or 'q' to end\n");

try {
  const first = await run(agent, 'What can you help me with?', { session: conversationSession });
  console.log(`Assistant: ${first.finalOutput}\n`);
} catch (e) {
  console.error('Error:', e instanceof Error ? e.message : e, '\n');
}

rl.prompt();

rl.on('line', async (userInput) => {
  const text = userInput.trim();

  if (['exit', 'quit', 'q'].includes(text.toLowerCase())) {
    console.log('Goodbye!');
    rl.close();
    process.exit(0);
  }

  if (!text) {
    rl.prompt();
    return;
  }

  try {
    const result = await run(agent, text, { session: conversationSession });
    console.log(`\nAssistant: ${result.finalOutput}\n`);
  } catch (e) {
    console.error('Error:', e instanceof Error ? e.message : e, '\n');
  }

  rl.prompt();
});

rl.on('close', () => {
  console.log('\n👋 Session ended.');
  process.exit(0);
});
What's happening:
  • The program prints a session URL that you visit to authorize Simla com.
  • After authorization, the chat begins.
  • Each message you type is processed by the agent using run().
  • The responses are printed to the console.
  • Typing exit, quit, or q cleanly ends the chat.

Complete Code

Here's the complete code to get you started with Simla com and OpenAI Agents SDK:

import 'dotenv/config';
import { Composio } from '@composio/core';
import { OpenAIAgentsProvider } from '@composio/openai-agents';
import { Agent, hostedMcpTool, run, OpenAIConversationsSession } from '@openai/agents';
import * as readline from 'readline';

const composioApiKey = process.env.COMPOSIO_API_KEY;
const userId = process.env.USER_ID;

if (!composioApiKey) {
  throw new Error('COMPOSIO_API_KEY is not set. Create a .env file with COMPOSIO_API_KEY=your_key');
}
if (!userId) {
  throw new Error('USER_ID is not set');
}

// Initialize Composio
const composio = new Composio({
  apiKey: composioApiKey,
  provider: new OpenAIAgentsProvider(),
});

async function main() {
  // Create Tool Router session
  const session = await composio.create(userId as string, {
    toolkits: ['simla_com'],
  });
  const mcpUrl = session.mcp.url;

  // Configure agent with MCP tool
  const agent = new Agent({
    name: 'Assistant',
    model: 'gpt-5',
    instructions:
      'You are a helpful assistant that can access Simla com. Help users perform Simla com operations through natural language.',
    tools: [
      hostedMcpTool({
        serverLabel: 'tool_router',
        serverUrl: mcpUrl,
        headers: { 'x-api-key': composioApiKey },
        requireApproval: 'never',
      }),
    ],
  });

  // Keep conversation state across turns
  const conversationSession = new OpenAIConversationsSession();

  // Simple CLI
  const rl = readline.createInterface({
    input: process.stdin,
    output: process.stdout,
    prompt: 'You: ',
  });

  console.log('\nComposio Tool Router session created.');
  console.log('\nChat started. Type your requests below.');
  console.log("Commands: 'exit', 'quit', or 'q' to end\n");

  try {
    const first = await run(agent, 'What can you help me with?', { session: conversationSession });
    console.log(`Assistant: ${first.finalOutput}\n`);
  } catch (e) {
    console.error('Error:', e instanceof Error ? e.message : e, '\n');
  }

  rl.prompt();

  rl.on('line', async (userInput) => {
    const text = userInput.trim();

    if (['exit', 'quit', 'q'].includes(text.toLowerCase())) {
      console.log('Goodbye!');
      rl.close();
      process.exit(0);
    }

    if (!text) {
      rl.prompt();
      return;
    }

    try {
      const result = await run(agent, text, { session: conversationSession });
      console.log(`\nAssistant: ${result.finalOutput}\n`);
    } catch (e) {
      console.error('Error:', e instanceof Error ? e.message : e, '\n');
    }

    rl.prompt();
  });

  rl.on('close', () => {
    console.log('\nSession ended.');
    process.exit(0);
  });
}

main().catch((err) => {
  console.error('Fatal error:', err);
  process.exit(1);
});

Conclusion

This was a starter code for integrating Simla com MCP with OpenAI Agents SDK to build a functional AI agent that can interact with Simla com.

Key features:

  • Hosted MCP tool integration through Composio's Tool Router
  • SQLite session persistence for conversation history
  • Simple async chat loop for interactive testing
You can extend this by adding more toolkits, implementing custom business logic, or building a web interface around the agent.
TOOLS

Supported Tools

Every Simla com action and event your agent gets out of the box.

Add Customer Interaction Favorite

Tool to add a product offer to a customer's list of favorites.

Combine Customers

Tool to combine multiple customers into one.

Combine Corporate Customers

Tool to combine multiple corporate customers into one.

Combine Orders

Tool to combine two orders into one.

Create Cost

Create a new cost record in Simla CRM.

Create Customer

Creates a new customer in Simla.

Create Corporate Customer

Creates a new corporate customer in Simla.

Create Customer Interaction Cart Set

Tool to create or overwrite shopping cart data for a customer.

Create Corporate Customer Address

Creates a new address for a corporate customer in Simla.

Create Corporate Customer Company

Tool to create a company for a corporate customer in Simla.

Create Corporate Customer Contact

Tool to create a link between a corporate customer and a contact person.

Create Corporate Customer Note

Tool to create a note for a corporate customer.

Create Customer Note

Tool to create a note for a customer.

Create Custom Field

Tool to create a custom field for a specified entity in Simla.

Create Custom Fields Dictionary

Tool to create a custom fields dictionary with elements.

Calculate Loyalty Discount

Tool to calculate maximum loyalty discount and bonuses for an order.

Create Order

Create a new order in Simla with customer details and line items.

Create Orders Link

Tool to create a link between multiple orders in Simla.

Create Order Pack

Tool to create a new order pack in Simla.

Create Order Payment

Create a new payment record for an order in Simla CRM.

Create Reference Courier

Tool to create a new courier in Simla.

Create Reference Currency

Tool to create a new currency in Simla.

Create Store Inventories Upload

Tool to batch update inventory quantities and purchase prices across warehouses/stores.

Create Store Product Groups

Tool to create a new product group in Simla.

Batch Create Store Products

Tool to batch create products and services in the store catalog.

Create Task

Tool to create a new task.

Create Web Analytics Visits Upload

Tool to batch upload web analytics visit records to Simla CRM.

Delete Cost

Tool to delete a cost by ID.

Delete Corporate Customer Note

Tool to delete a corporate customer note by ID.

Delete Customer Note

Tool to delete a customer note by ID.

Delete Order Payment

Tool to delete an order payment by ID.

Edit Cost

Tool to edit an existing cost record by ID.

Edit Customer

Tool to edit an existing customer.

Edit Corporate Customer

Tool to edit an existing corporate customer.

Edit Corporate Customer Address

Tool to edit an address for a corporate customer.

Edit Corporate Customer Company

Tool to edit a company associated with a corporate customer.

Edit Corporate Customer Contact

Tool to edit the link between a corporate customer and a contact person.

Edit Custom Field

Edit an existing custom field's properties by entity type and field code.

Edit Custom Fields Dictionary

Tool to edit an existing custom fields directory by code.

Edit Delivery Generic Setting

Tool to register or edit a delivery service integration configuration.

Edit File

Tool to edit an existing file by ID.

Edit Integration Module

Tool to create or edit an integration module configuration.

Edit Order

Tool to edit an existing order by external ID.

Edit Orders Payment

Tool to edit an existing order payment.

Edit Reference Cost Group

Tool to edit an existing cost group by code.

Edit Reference Cost Item

Tool to edit an existing cost item reference by code.

Edit Reference Courier

Tool to edit an existing courier by ID.

Edit Reference Currency

Tool to edit an existing currency configuration by ID.

Edit Reference Delivery Service

Tool to edit an existing delivery service by code.

Edit Reference Delivery Type

Tool to create or edit a delivery type in Simla.

Edit Reference Order Method

Tool to edit an existing order method reference by code.

Edit Reference Order Type

Tool to create or edit an order type by code.

Edit Reference Payment Status

Tool to edit an existing payment status reference by code.

Edit Reference Payment Type

Tool to edit an existing payment type or create a new one by code.

Edit Reference Price Type

Tool to edit an existing price type in the reference data.

Edit Product Status

Tool to create or edit product status in the reference directory.

Edit Reference Statuses

Tool to edit an existing order status reference by code.

Edit Reference Stores

Tool to create or edit a warehouse/store by code.

Edit Reference Subscription

Tool to create or edit a subscription category in Simla.

Edit Reference Unit

Tool to create or edit a unit of measurement reference by code.

Edit Store Product Group

Tool to edit an existing product group by external ID.

Edit Store Products Batch

Tool to batch edit multiple products and services at once.

Edit Store Setting

Tool to register or update warehouse system configuration in Simla.

Edit Task

Tool to edit an existing task.

Edit Telephony Setting

Tool to create or edit a telephony integration setting in Simla.

Fix Corporate Customers External IDs

Tool to perform mass recording of corporate customer external IDs in Simla.

Fix Customers External IDs

Tool to perform mass recording of customer external IDs in Simla.

Fix Orders External IDs

Tool to perform mass recording of order external IDs in Simla.

Get API Credentials

Tool to retrieve available API methods and stores for the current API key.

Get API Versions

Tool to retrieve a list of available API versions.

Get Cost

Retrieves detailed information about a specific cost record by its ID.

Get Customer

Retrieves detailed information about a specific customer by ID or external ID.

Get Corporate Customer

Retrieves detailed information about a corporate customer by external ID.

Get Customer Interaction Favorites

Tool to retrieve a list of favorite product offers for a specific customer.

Get Customers

Tool to retrieve a list of customers.

Get Corporate Customers

Tool to retrieve a list of corporate customers matching the specified filters.

Get Corporate Customer Companies

Tool to retrieve the list of companies associated with a corporate customer contact person.

Get Corporate Customers History

Tool to retrieve corporate customer change history for synchronization or audit purposes.

Get Corporate Customers Notes

Tool to retrieve a list of corporate customer notes.

Get Customers History

Tool to retrieve customer change history for synchronization or audit purposes.

Get Customers Notes

Tool to retrieve a list of customer notes.

Get Custom Field

Tool to retrieve detailed information about a specific custom field by entity and code.

Get Custom Fields

Tool to list custom fields.

Get Custom Fields Dictionaries

Tool to retrieve the list of custom dictionaries.

Get Custom Fields Dictionary

Tool to retrieve a custom fields dictionary by its code identifier.

Get Delivery Generic Setting

Tool to retrieve integration configuration for a delivery module instance.

Get Delivery Shipments

Tool to retrieve a list of delivery shipments.

Get Files

Tool to retrieve a list of files.

Get Loyalty Accounts

Tool to retrieve a list of customer loyalty program accounts.

Get Loyalty Bonus Operations

Tool to retrieve the history of bonus account operations for all participations.

Get Loyalty Loyalties

Tool to retrieve a list of loyalty programs.

Get Order

Tool to retrieve detailed information about a specific order.

Get Orders

Tool to retrieve a list of orders.

Get Orders History

Tool to retrieve order change history.

Get Orders Packs History

Tool to retrieve the history of order packing changes.

Get Products

Tool to retrieve a list of products.

Get Reference Cost Groups

Tool to retrieve a list of all cost groups configured in the system.

Get Reference Cost Items

Tool to retrieve a list of all cost items configured in the system.

Get Reference Countries

Tool to retrieve a list of all available country ISO codes in the system.

Get Reference Couriers

Tool to retrieve the list of available couriers.

Get Reference Currencies

Tool to retrieve the list of all configured currencies in the system.

Get Reference Delivery Services

Tool to retrieve a list of all configured delivery services in the system.

Get Reference Delivery Types

Tool to retrieve the list of delivery types from the system.

Get Reference Legal Entities

Tool to retrieve a list of all configured legal entities in the system.

Get MessageGateway Channels

Tool to retrieve a list of all MessageGateway channels in the system.

Get Reference Order Methods

Tool to retrieve a list of all available order methods in the system.

Get Reference Order Types

Tool to retrieve the list of order types from the system.

Get Reference Payment Statuses

Tool to retrieve the list of payment statuses configured in the system.

Get Reference Payment Types

Tool to retrieve a list of all configured payment types in the system.

Get Reference Price Types

Tool to retrieve the list of price types from the reference data.

Get Product Statuses

Tool to retrieve the list of all product statuses configured in the system.

Get Reference Statuses

Tool to retrieve the list of order statuses from the system.

Get Reference Status Groups

Tool to retrieve the list of all order status groups in the system.

Get Reference Subscriptions

Tool to retrieve the list of all subscription categories in the system.

Get Reference Units

Tool to retrieve the list of units of measurement from the system.

Get Segments

Tool to retrieve a list of customer segments.

Get Settings

Tool to retrieve system settings including default currency, language, timezone, and message gateway configuration.

Get Sites

Tool to retrieve a list of all configured sites/stores in the system.

Get Statistic Update

Tool to trigger an update of CRM basic statistics.

Get Store Inventories

Tool to retrieve store inventories with leftover stocks and purchasing prices.

Get Store Offers

Tool to retrieve a list of store offers with pagination support.

Get Store Products Properties

Tool to retrieve a list of product properties from the store.

Get Store Products Properties Values

Tool to retrieve product property values from the store.

Get Stores

Tool to retrieve a list of all warehouses/stores in the system.

Get Task

Retrieves detailed information about a specific task by its ID.

Get Tasks

Tool to retrieve a list of tasks with optional filters.

Get Tasks Comments

Tool to retrieve comments on a specific task by task ID.

Get Tasks History

Tool to retrieve task change history.

Get Telephony Setting

Tool to retrieve telephony integration settings by code.

Get User

Tool to retrieve detailed information about a specific user by ID.

Get User Groups

Tool to retrieve a list of user groups with their permissions and configuration.

Get Users

Tool to retrieve a list of users.

Update Customer Subscriptions

Tool to subscribe or unsubscribe a customer to mailing channels.

Update User Status

Tool to change a user's status.

Upload Costs

Tool to batch upload cost records to Simla CRM.

Upload Customers

Tool to batch upload customer records to Simla CRM.

Upload Corporate Customers

Tool to batch upload corporate customers to Simla.

Upload Orders

Upload multiple orders to Simla in a single batch operation.

Upload Store Prices

Tool to batch update SKU prices in Simla store catalog.

Upload Web Analytics Client IDs

Tool to batch upload web analytics client IDs to Simla CRM for tracking purposes.

Upload Web Analytics Sources

Tool to batch upload web analytics sources to Simla CRM.

FAQ

Frequently asked questions

With a standalone Simla com MCP server, the agents and LLMs can only access a fixed set of Simla com tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Simla com and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. OpenAI Agents SDK fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Simla com tools.

Yes, absolutely. You can configure which Simla com scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Simla com data and credentials are handled as safely as possible.

Start with Simla com.It takes 30 seconds.

Managed auth, hosted MCP servers, and every Simla com tool your agent needs.Free to start.

Start building