How to integrate Simla com MCP with CrewAI

This guide walks you through connecting Simla com to CrewAI using the Composio tool router. By the end, you'll have a working Simla com agent that can create a new customer with email and phone, update order status for a specific order, list customers who registered this week through natural language commands. This guide will help you understand how to give your CrewAI agent real control over a Simla com account through Composio's Simla com MCP server. Before we dive in, let's take a quick look at the key ideas and tools involved.

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Simla.com is a platform for integrating delivery services, managing orders, and handling customer data through robust APIs. It streamlines logistics, order tracking, and customer management for fast-growing businesses.

141 Tools

Introduction

This guide walks you through connecting Simla com to CrewAI using the Composio tool router. By the end, you'll have a working Simla com agent that can create a new customer with email and phone, update order status for a specific order, list customers who registered this week through natural language commands.

This guide will help you understand how to give your CrewAI agent real control over a Simla com account through Composio's Simla com MCP server.

Before we dive in, let's take a quick look at the key ideas and tools involved.

Also integrate Simla com with

OpenAI Agents SDKClaude Agent SDKClaude CodeClaude CoworkCodexOpenClawHermesCLIGoogle ADKLangChainVercel AI SDKMastra AILlamaIndex

TL;DR

Here's what you'll learn:
  • Get a Composio API key and configure your Simla com connection
  • Set up CrewAI with an MCP enabled agent
  • Create a Tool Router session or standalone MCP server for Simla com
  • Build a conversational loop where your agent can execute Simla com operations

What is CrewAI?

CrewAI is a powerful framework for building multi-agent AI systems. It provides primitives for defining agents with specific roles, creating tasks, and orchestrating workflows through crews.

Key features include:

  • Agent Roles: Define specialized agents with specific goals and backstories
  • Task Management: Create tasks with clear descriptions and expected outputs
  • Crew Orchestration: Combine agents and tasks into collaborative workflows
  • MCP Integration: Connect to external tools through Model Context Protocol

What is the Simla com MCP server, and what's possible with it?

The Simla com MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Simla com account. It provides structured and secure access to customer records, order management, delivery integration, and custom field data, so your agent can perform actions like creating orders, managing customers, updating tasks, and extending your CRM—all on your behalf.

  • Customer management and updates: Easily create new customers, update their details, or fetch specific customer profiles using flexible filters and identifiers.
  • Order creation and editing: Let your agent register new orders, update existing ones, or retrieve order information to streamline your sales and fulfillment workflows.
  • Custom field management: Enable your agent to create or update custom metadata fields for orders, customers, or companies, so your CRM data model can adapt to your business needs.
  • Task automation and tracking: Automatically create new tasks, assign them to team members, and keep all task details up to date for efficient collaboration and follow-up.
  • Bulk customer retrieval and segmentation: Fetch lists of customers with custom filters to support segmentation, analysis, or targeted outreach directly from your agent.

What is the Composio tool router, and how does it fit here?

What is Composio SDK?

Composio's Composio SDK helps agents find the right tools for a task at runtime. You can plug in multiple toolkits (like Gmail, HubSpot, and GitHub), and the agent will identify the relevant app and action to complete multi-step workflows. This can reduce token usage and improve the reliability of tool calls. Read more here: Getting started with Composio SDK

The tool router generates a secure MCP URL that your agents can access to perform actions.

How the Composio SDK works

The Composio SDK follows a three-phase workflow:

  1. Discovery: Searches for tools matching your task and returns relevant toolkits with their details.
  2. Authentication: Checks for active connections. If missing, creates an auth config and returns a connection URL via Auth Link.
  3. Execution: Executes the action using the authenticated connection.

Step-by-step Guide

Step by step08 STEPS
1

Prerequisites

Before starting, make sure you have:
  • Python 3.9 or higher
  • A Composio account and API key
  • A Simla com connection authorized in Composio
  • An OpenAI API key for the CrewAI LLM
  • Basic familiarity with Python
2

Getting API Keys for OpenAI and Composio

OpenAI API Key
  • Go to the OpenAI dashboard and create an API key. You'll need credits to use the models, or you can connect to another model provider.
  • Keep the API key safe.
Composio API Key
  • Log in to the Composio dashboard.
  • Navigate to your API settings and generate a new API key.
  • Store this key securely as you'll need it for authentication.
3

Install dependencies

bash
pip install composio crewai crewai-tools[mcp] python-dotenv
What's happening:
  • composio connects your agent to Simla com via MCP
  • crewai provides Agent, Task, Crew, and LLM primitives
  • crewai-tools[mcp] includes MCP helpers
  • python-dotenv loads environment variables from .env
4

Set up environment variables

bash
COMPOSIO_API_KEY=your_composio_api_key_here
USER_ID=your_user_id_here
OPENAI_API_KEY=your_openai_api_key_here

Create a .env file in your project root.

What's happening:

  • COMPOSIO_API_KEY authenticates with Composio
  • USER_ID scopes the session to your account
  • OPENAI_API_KEY lets CrewAI use your chosen OpenAI model
5

Import dependencies

python
import os
from composio import Composio
from crewai import Agent, Task, Crew
from crewai_tools import MCPServerAdapter
import dotenv

dotenv.load_dotenv()

COMPOSIO_API_KEY = os.getenv("COMPOSIO_API_KEY")
COMPOSIO_USER_ID = os.getenv("COMPOSIO_USER_ID")

if not COMPOSIO_API_KEY:
    raise ValueError("COMPOSIO_API_KEY is not set")
if not COMPOSIO_USER_ID:
    raise ValueError("COMPOSIO_USER_ID is not set")
What's happening:
  • CrewAI classes define agents and tasks, and run the workflow
  • MCPServerHTTP connects the agent to an MCP endpoint
  • Composio will give you a short lived Simla com MCP URL
6

Create a Composio Tool Router session for Simla com

python
composio_client = Composio(api_key=COMPOSIO_API_KEY)
session = composio_client.create(user_id=COMPOSIO_USER_ID, toolkits=["simla_com"])

url = session.mcp.url
What's happening:
  • You create a Simla com only session through Composio
  • Composio returns an MCP HTTP URL that exposes Simla com tools
7

Initialize the MCP Server

python
server_params = {
    "url": url,
    "transport": "streamable-http",
    "headers": {"x-api-key": COMPOSIO_API_KEY},
}

with MCPServerAdapter(server_params) as tools:
    agent = Agent(
        role="Search Assistant",
        goal="Help users search the internet effectively",
        backstory="You are a helpful assistant with access to search tools.",
        tools=tools,
        verbose=False,
        max_iter=10,
    )
What's Happening:
  • Server Configuration: The code sets up connection parameters including the MCP server URL, streamable HTTP transport, and Composio API key authentication.
  • MCP Adapter Bridge: MCPServerAdapter acts as a context manager that converts Composio MCP tools into a CrewAI-compatible format.
  • Agent Setup: Creates a CrewAI Agent with a defined role (Search Assistant), goal (help with internet searches), and access to the MCP tools.
  • Configuration Options: The agent includes settings like verbose=False for clean output and max_iter=10 to prevent infinite loops.
  • Dynamic Tool Usage: Once created, the agent automatically accesses all Composio Search tools and decides when to use them based on user queries.
8

Create a CLI Chatloop and define the Crew

python
print("Chat started! Type 'exit' or 'quit' to end.\n")

conversation_context = ""

while True:
    user_input = input("You: ").strip()

    if user_input.lower() in ["exit", "quit", "bye"]:
        print("\nGoodbye!")
        break

    if not user_input:
        continue

    conversation_context += f"\nUser: {user_input}\n"
    print("\nAgent is thinking...\n")

    task = Task(
        description=(
            f"Conversation history:\n{conversation_context}\n\n"
            f"Current request: {user_input}"
        ),
        expected_output="A helpful response addressing the user's request",
        agent=agent,
    )

    crew = Crew(agents=[agent], tasks=[task], verbose=False)
    result = crew.kickoff()
    response = str(result)

    conversation_context += f"Agent: {response}\n"
    print(f"Agent: {response}\n")
What's Happening:
  • Interactive CLI Setup: The code creates an infinite loop that continuously prompts for user input and maintains the entire conversation history in a string variable.
  • Input Validation: Empty inputs are ignored to prevent processing blank messages and keep the conversation clean.
  • Context Building: Each user message is appended to the conversation context, which preserves the full dialogue history for better agent responses.
  • Dynamic Task Creation: For every user input, a new Task is created that includes both the full conversation history and the current request as context.
  • Crew Execution: A Crew is instantiated with the agent and task, then kicked off to process the request and generate a response.
  • Response Management: The agent's response is converted to a string, added to the conversation context, and displayed to the user, maintaining conversational continuity.

Complete Code

Here's the complete code to get you started with Simla com and CrewAI:

python
from crewai import Agent, Task, Crew, LLM
from crewai_tools import MCPServerAdapter
from composio import Composio
from dotenv import load_dotenv
import os

load_dotenv()

GOOGLE_API_KEY = os.getenv("GOOGLE_API_KEY")
COMPOSIO_API_KEY = os.getenv("COMPOSIO_API_KEY")
COMPOSIO_USER_ID = os.getenv("COMPOSIO_USER_ID")

if not GOOGLE_API_KEY:
    raise ValueError("GOOGLE_API_KEY is not set in the environment.")
if not COMPOSIO_API_KEY:
    raise ValueError("COMPOSIO_API_KEY is not set in the environment.")
if not COMPOSIO_USER_ID:
    raise ValueError("COMPOSIO_USER_ID is not set in the environment.")

# Initialize Composio and create a session
composio = Composio(api_key=COMPOSIO_API_KEY)
session = composio.create(
    user_id=COMPOSIO_USER_ID,
    toolkits=["simla_com"],
)
url = session.mcp.url

# Configure LLM
llm = LLM(
    model="gpt-5",
    api_key=os.getenv("OPENAI_API_KEY"),
)

server_params = {
    "url": url,
    "transport": "streamable-http",
    "headers": {"x-api-key": COMPOSIO_API_KEY},
}

with MCPServerAdapter(server_params) as tools:
    agent = Agent(
        role="Search Assistant",
        goal="Help users with internet searches",
        backstory="You are an expert assistant with access to Composio Search tools.",
        tools=tools,
        llm=llm,
        verbose=False,
        max_iter=10,
    )

    print("Chat started! Type 'exit' or 'quit' to end.\n")

    conversation_context = ""

    while True:
        user_input = input("You: ").strip()

        if user_input.lower() in ["exit", "quit", "bye"]:
            print("\nGoodbye!")
            break

        if not user_input:
            continue

        conversation_context += f"\nUser: {user_input}\n"
        print("\nAgent is thinking...\n")

        task = Task(
            description=(
                f"Conversation history:\n{conversation_context}\n\n"
                f"Current request: {user_input}"
            ),
            expected_output="A helpful response addressing the user's request",
            agent=agent,
        )

        crew = Crew(agents=[agent], tasks=[task], verbose=False)
        result = crew.kickoff()
        response = str(result)

        conversation_context += f"Agent: {response}\n"
        print(f"Agent: {response}\n")

Conclusion

You now have a CrewAI agent connected to Simla com through Composio's Tool Router. The agent can perform Simla com operations through natural language commands.

Next steps:

  • Add role-specific instructions to customize agent behavior
  • Plug in more toolkits for multi-app workflows
  • Chain tasks for complex multi-step operations
TOOLS

Supported Tools

Every Simla com action and event your agent gets out of the box.

Add Customer Interaction Favorite

Tool to add a product offer to a customer's list of favorites.

Combine Customers

Tool to combine multiple customers into one.

Combine Corporate Customers

Tool to combine multiple corporate customers into one.

Combine Orders

Tool to combine two orders into one.

Create Cost

Create a new cost record in Simla CRM.

Create Customer

Creates a new customer in Simla.

Create Corporate Customer

Creates a new corporate customer in Simla.

Create Customer Interaction Cart Set

Tool to create or overwrite shopping cart data for a customer.

Create Corporate Customer Address

Creates a new address for a corporate customer in Simla.

Create Corporate Customer Company

Tool to create a company for a corporate customer in Simla.

Create Corporate Customer Contact

Tool to create a link between a corporate customer and a contact person.

Create Corporate Customer Note

Tool to create a note for a corporate customer.

Create Customer Note

Tool to create a note for a customer.

Create Custom Field

Tool to create a custom field for a specified entity in Simla.

Create Custom Fields Dictionary

Tool to create a custom fields dictionary with elements.

Calculate Loyalty Discount

Tool to calculate maximum loyalty discount and bonuses for an order.

Create Order

Create a new order in Simla with customer details and line items.

Create Orders Link

Tool to create a link between multiple orders in Simla.

Create Order Pack

Tool to create a new order pack in Simla.

Create Order Payment

Create a new payment record for an order in Simla CRM.

Create Reference Courier

Tool to create a new courier in Simla.

Create Reference Currency

Tool to create a new currency in Simla.

Create Store Inventories Upload

Tool to batch update inventory quantities and purchase prices across warehouses/stores.

Create Store Product Groups

Tool to create a new product group in Simla.

Batch Create Store Products

Tool to batch create products and services in the store catalog.

Create Task

Tool to create a new task.

Create Web Analytics Visits Upload

Tool to batch upload web analytics visit records to Simla CRM.

Delete Cost

Tool to delete a cost by ID.

Delete Corporate Customer Note

Tool to delete a corporate customer note by ID.

Delete Customer Note

Tool to delete a customer note by ID.

Delete Order Payment

Tool to delete an order payment by ID.

Edit Cost

Tool to edit an existing cost record by ID.

Edit Customer

Tool to edit an existing customer.

Edit Corporate Customer

Tool to edit an existing corporate customer.

Edit Corporate Customer Address

Tool to edit an address for a corporate customer.

Edit Corporate Customer Company

Tool to edit a company associated with a corporate customer.

Edit Corporate Customer Contact

Tool to edit the link between a corporate customer and a contact person.

Edit Custom Field

Edit an existing custom field's properties by entity type and field code.

Edit Custom Fields Dictionary

Tool to edit an existing custom fields directory by code.

Edit Delivery Generic Setting

Tool to register or edit a delivery service integration configuration.

Edit File

Tool to edit an existing file by ID.

Edit Integration Module

Tool to create or edit an integration module configuration.

Edit Order

Tool to edit an existing order by external ID.

Edit Orders Payment

Tool to edit an existing order payment.

Edit Reference Cost Group

Tool to edit an existing cost group by code.

Edit Reference Cost Item

Tool to edit an existing cost item reference by code.

Edit Reference Courier

Tool to edit an existing courier by ID.

Edit Reference Currency

Tool to edit an existing currency configuration by ID.

Edit Reference Delivery Service

Tool to edit an existing delivery service by code.

Edit Reference Delivery Type

Tool to create or edit a delivery type in Simla.

Edit Reference Order Method

Tool to edit an existing order method reference by code.

Edit Reference Order Type

Tool to create or edit an order type by code.

Edit Reference Payment Status

Tool to edit an existing payment status reference by code.

Edit Reference Payment Type

Tool to edit an existing payment type or create a new one by code.

Edit Reference Price Type

Tool to edit an existing price type in the reference data.

Edit Product Status

Tool to create or edit product status in the reference directory.

Edit Reference Statuses

Tool to edit an existing order status reference by code.

Edit Reference Stores

Tool to create or edit a warehouse/store by code.

Edit Reference Subscription

Tool to create or edit a subscription category in Simla.

Edit Reference Unit

Tool to create or edit a unit of measurement reference by code.

Edit Store Product Group

Tool to edit an existing product group by external ID.

Edit Store Products Batch

Tool to batch edit multiple products and services at once.

Edit Store Setting

Tool to register or update warehouse system configuration in Simla.

Edit Task

Tool to edit an existing task.

Edit Telephony Setting

Tool to create or edit a telephony integration setting in Simla.

Fix Corporate Customers External IDs

Tool to perform mass recording of corporate customer external IDs in Simla.

Fix Customers External IDs

Tool to perform mass recording of customer external IDs in Simla.

Fix Orders External IDs

Tool to perform mass recording of order external IDs in Simla.

Get API Credentials

Tool to retrieve available API methods and stores for the current API key.

Get API Versions

Tool to retrieve a list of available API versions.

Get Cost

Retrieves detailed information about a specific cost record by its ID.

Get Customer

Retrieves detailed information about a specific customer by ID or external ID.

Get Corporate Customer

Retrieves detailed information about a corporate customer by external ID.

Get Customer Interaction Favorites

Tool to retrieve a list of favorite product offers for a specific customer.

Get Customers

Tool to retrieve a list of customers.

Get Corporate Customers

Tool to retrieve a list of corporate customers matching the specified filters.

Get Corporate Customer Companies

Tool to retrieve the list of companies associated with a corporate customer contact person.

Get Corporate Customers History

Tool to retrieve corporate customer change history for synchronization or audit purposes.

Get Corporate Customers Notes

Tool to retrieve a list of corporate customer notes.

Get Customers History

Tool to retrieve customer change history for synchronization or audit purposes.

Get Customers Notes

Tool to retrieve a list of customer notes.

Get Custom Field

Tool to retrieve detailed information about a specific custom field by entity and code.

Get Custom Fields

Tool to list custom fields.

Get Custom Fields Dictionaries

Tool to retrieve the list of custom dictionaries.

Get Custom Fields Dictionary

Tool to retrieve a custom fields dictionary by its code identifier.

Get Delivery Generic Setting

Tool to retrieve integration configuration for a delivery module instance.

Get Delivery Shipments

Tool to retrieve a list of delivery shipments.

Get Files

Tool to retrieve a list of files.

Get Loyalty Accounts

Tool to retrieve a list of customer loyalty program accounts.

Get Loyalty Bonus Operations

Tool to retrieve the history of bonus account operations for all participations.

Get Loyalty Loyalties

Tool to retrieve a list of loyalty programs.

Get Order

Tool to retrieve detailed information about a specific order.

Get Orders

Tool to retrieve a list of orders.

Get Orders History

Tool to retrieve order change history.

Get Orders Packs History

Tool to retrieve the history of order packing changes.

Get Products

Tool to retrieve a list of products.

Get Reference Cost Groups

Tool to retrieve a list of all cost groups configured in the system.

Get Reference Cost Items

Tool to retrieve a list of all cost items configured in the system.

Get Reference Countries

Tool to retrieve a list of all available country ISO codes in the system.

Get Reference Couriers

Tool to retrieve the list of available couriers.

Get Reference Currencies

Tool to retrieve the list of all configured currencies in the system.

Get Reference Delivery Services

Tool to retrieve a list of all configured delivery services in the system.

Get Reference Delivery Types

Tool to retrieve the list of delivery types from the system.

Get Reference Legal Entities

Tool to retrieve a list of all configured legal entities in the system.

Get MessageGateway Channels

Tool to retrieve a list of all MessageGateway channels in the system.

Get Reference Order Methods

Tool to retrieve a list of all available order methods in the system.

Get Reference Order Types

Tool to retrieve the list of order types from the system.

Get Reference Payment Statuses

Tool to retrieve the list of payment statuses configured in the system.

Get Reference Payment Types

Tool to retrieve a list of all configured payment types in the system.

Get Reference Price Types

Tool to retrieve the list of price types from the reference data.

Get Product Statuses

Tool to retrieve the list of all product statuses configured in the system.

Get Reference Statuses

Tool to retrieve the list of order statuses from the system.

Get Reference Status Groups

Tool to retrieve the list of all order status groups in the system.

Get Reference Subscriptions

Tool to retrieve the list of all subscription categories in the system.

Get Reference Units

Tool to retrieve the list of units of measurement from the system.

Get Segments

Tool to retrieve a list of customer segments.

Get Settings

Tool to retrieve system settings including default currency, language, timezone, and message gateway configuration.

Get Sites

Tool to retrieve a list of all configured sites/stores in the system.

Get Statistic Update

Tool to trigger an update of CRM basic statistics.

Get Store Inventories

Tool to retrieve store inventories with leftover stocks and purchasing prices.

Get Store Offers

Tool to retrieve a list of store offers with pagination support.

Get Store Products Properties

Tool to retrieve a list of product properties from the store.

Get Store Products Properties Values

Tool to retrieve product property values from the store.

Get Stores

Tool to retrieve a list of all warehouses/stores in the system.

Get Task

Retrieves detailed information about a specific task by its ID.

Get Tasks

Tool to retrieve a list of tasks with optional filters.

Get Tasks Comments

Tool to retrieve comments on a specific task by task ID.

Get Tasks History

Tool to retrieve task change history.

Get Telephony Setting

Tool to retrieve telephony integration settings by code.

Get User

Tool to retrieve detailed information about a specific user by ID.

Get User Groups

Tool to retrieve a list of user groups with their permissions and configuration.

Get Users

Tool to retrieve a list of users.

Update Customer Subscriptions

Tool to subscribe or unsubscribe a customer to mailing channels.

Update User Status

Tool to change a user's status.

Upload Costs

Tool to batch upload cost records to Simla CRM.

Upload Customers

Tool to batch upload customer records to Simla CRM.

Upload Corporate Customers

Tool to batch upload corporate customers to Simla.

Upload Orders

Upload multiple orders to Simla in a single batch operation.

Upload Store Prices

Tool to batch update SKU prices in Simla store catalog.

Upload Web Analytics Client IDs

Tool to batch upload web analytics client IDs to Simla CRM for tracking purposes.

Upload Web Analytics Sources

Tool to batch upload web analytics sources to Simla CRM.

FRAMEWORKS

How to build Simla com MCP Agent with another framework

OpenAI Agents SDK logo

OpenAI Agents SDK

Use Simla com MCP with OpenAI Agents SDK

Claude Agent SDK logo

Claude Agent SDK

Use Simla com MCP with Claude Agent SDK

Claude Code logo

Claude Code

Use Simla com MCP with Claude Code

Claude Cowork logo

Claude Cowork

Use Simla com MCP with Claude Cowork

Codex logo

Codex

Use Simla com MCP with Codex

OpenClaw logo

OpenClaw

Use Simla com MCP with OpenClaw

Hermes logo

Hermes

Use Simla com MCP with Hermes

CLI logo

CLI

Use Simla com MCP with CLI

Google ADK logo

Google ADK

Use Simla com MCP with Google ADK

LangChain logo

LangChain

Use Simla com MCP with LangChain

Vercel AI SDK logo

Vercel AI SDK

Use Simla com MCP with Vercel AI SDK

Mastra AI logo

Mastra AI

Use Simla com MCP with Mastra AI

LlamaIndex logo

LlamaIndex

Use Simla com MCP with LlamaIndex

FAQ

Frequently asked questions

With a standalone Simla com MCP server, the agents and LLMs can only access a fixed set of Simla com tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Simla com and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. CrewAI fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Simla com tools.

Yes, absolutely. You can configure which Simla com scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Simla com data and credentials are handled as safely as possible.

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Co-founder, Slashy

A lot of students tell us that the moment their connected tools start talking to each other inside Opennote feels almost magical. The agent just knows them, and it's immensely helped keep new users on the platform.

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Abhi Arya
Co-founder, Opennote

We chose Composio over Pipedream because it delivered depth where it mattered — niche tools and tricky edge cases other platforms simply ignored. That gave us confidence to scale without compromising.

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As a solo builder, shipping fast is life or death. The only way I can outcompete incumbents is by outmanoeuvring them. Getting bogged down managing agent auth would have been a death sentence.

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Founder, Extra Thursday

Before Composio, adding tool integrations was slow and resource-intensive. Each one could take weeks of engineering time, and maintaining them meant constantly keeping up with API changes.

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With hands-on help from their founder, we integrated Gmail and Google Drive in just 30 minutes. This level of personal support and commitment is exactly what startups should strive for.

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