How to integrate Zoho desk MCP with OpenCode

How to integrate Zoho desk MCP with OpenCode This guide explains how to connect Zoho desk MCP to OpenCode using Composio Connect, which simplifies OAuth, API changes, and reliability concerns. There are two ways to set this up: Via Composio Connect MCP Via the Composio CLI

Zoho desk logoZoho desk
Oauth2

Zoho Desk is a context-aware helpdesk platform that helps support teams track, manage, and resolve customer tickets. It streamlines workflows and gives you actionable insights into every customer interaction.

23 Tools

How to integrate Zoho desk MCP with OpenCode

This guide explains how to connect Zoho desk MCP to OpenCode using Composio Connect, which simplifies OAuth, API changes, and reliability concerns.

There are two ways to set this up:

Also integrate Zoho desk with

Why use Composio?

Composio provides a single MCP server or CLI tool that exposes a set of meta-tools, allowing you to:

  • Connect to 1,000+ apps with on-demand tool loading, so you do not fill your LLM context window with unnecessary tool definitions.
  • Use programmatic tool calling through a remote Bash tool, letting LLMs write their own code to handle complex tool chaining. This reduces back-and-forth for frequent tool calls.
  • Handle large tool responses outside the LLM context to keep conversations lean.

Connect Zoho desk with OpenCode

Option 1: Using Composio CLI

1. Install Composio CLI

Install the Composio CLI, authenticate, and initialize your project:

bash
# Install the Composio CLI
curl -fsSL https://composio.dev/install | bash

# Authenticate with Composio
composio login

During login, you will be redirected to the sign-in page. Finish the flow and you are all set.

Composio CLI authorization screen

2. Authorize Zoho desk

Once the CLI is installed, it is essentially done. Give OpenCode access to your apps with these steps:

  1. Launch OpenCode.
  2. Prompt it to "Authenticate with Zoho desk Composio".
  3. Complete the authentication and authorization flow, and your Zoho desk integration is all set.
  4. Start asking anything you want.

Option 2: Using Composio MCP

You can also connect Zoho desk to OpenCode by adding Composio as an MCP server through the OpenCode CLI.

1. Add the Composio MCP server

bash
opencode mcp add

This launches an interactive prompt.

2. Fill in the fields

FieldValue
Namecomposio
Typeremote
URLhttps://connect.composio.dev/mcp
Require OAuthYes
Have client IDNo
OpenCode MCP server interactive prompt for Composio

Alternatively, you can skip the interactive prompt and paste the configuration directly into your OpenCode config file.

Open your global OpenCode config:

bash
open ~/.config/opencode/opencode.json

Add this under the mcp key and save the file.

bash
{
  "mcp": {
    "composio": {
      "type": "remote",
      "url": "https://connect.composio.dev/mcp",
      "enabled": true
    }
  }
}

3. Authenticate

Authenticate the Composio MCP server you just added:

bash
opencode mcp auth composio

This opens a browser session. Authorize Composio and you are done.

Composio browser authorization for OpenCode MCP

4. Verify installation

bash
opencode mcp list

5. Connect Zoho desk with OpenCode

Now, in the chat, ask the agent to connect to Zoho desk or give it any Zoho desk-related task.

For example, ask it to:

  • "List high-priority open support tickets"
  • "Summarize recent customer interactions today"
  • "Create new ticket for incoming email"

It will prompt you to authenticate and authorize access to Zoho desk.

That is it. Composio tools are now available in OpenCode, and your Zoho desk account is ready to use.

Way Forward

Now that Zoho desk is connected, extend your setup by connecting the other apps you already use every day, so your agent can run true cross-app workflows end to end.

  • Connect Calendar to turn threads into scheduled meetings automatically.
  • Connect Slack or Teams to post summaries, approvals, and alerts where your team works.
  • Connect Notion, Linear, Jira, or Asana to convert requests into tickets, tasks, and docs.
  • Connect Drive, Dropbox, or OneDrive to fetch, file, and share attachments without manual steps.

Start with one workflow you do repeatedly, then keep adding apps as you find new handoffs. With everything behind a single MCP endpoint, your agent can coordinate multiple tools safely and reliably in one conversation.

TOOLS

Supported Tools

Every Zoho desk action and event your agent gets out of the box.

Create Ticket

Tool to create a new Zoho Desk ticket with subject, description, department, and requester details.

Get Agent

Tool to fetch details of a Zoho Desk agent.

Get Agents Count

Tool to get the total count of agents in Zoho Desk.

Get Contact

Tool to fetch details of a Zoho Desk contact.

Get Contacts By IDs

Tool to fetch multiple contacts by their IDs using Zoho Desk's contactsByIds endpoint.

Get Department

Tool to fetch details of a Zoho Desk department by ID.

Get Department Logo

Tool to get/download a department's logo from Zoho Desk.

Get Departments Count

Tool to get the total count of departments in Zoho Desk.

Get Ticket

Get Ticket

Get Ticket Latest Thread

Tool to fetch the most recent thread of a ticket.

Get Ticket Resolution

Get Ticket Resolution

Get Ticket Thread

Tool to fetch a specific thread within a Zoho Desk ticket.

List Contact Accounts

Tool to list accounts associated with a Zoho Desk contact.

List Contacts

Tool to list contacts with filters and pagination.

List Departments

Tool to list all departments in the current Zoho Desk organization.

List Organizations

Tool to list all organizations the current user belongs to.

List Roles

List Roles

List Roles By IDs

List Roles By IDs

List Teams in Department

Tool to list teams in the specified Zoho Desk department.

List Ticket Conversations

List Ticket Conversations

List Tickets

List Tickets

Update Many Tasks

Update multiple tasks in a single call using Zoho Desk API.

Upload Department Logo

Tool to upload/update a department logo in Zoho Desk.

FAQ

Frequently asked questions

With a standalone Zoho desk MCP server, the agents and LLMs can only access a fixed set of Zoho desk tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Zoho desk and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. OpenCode fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Zoho desk tools.

Yes, absolutely. You can configure which Zoho desk scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Zoho desk data and credentials are handled as safely as possible.

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