How to integrate Teltel MCP with CrewAI

This guide walks you through connecting Teltel to CrewAI using the Composio tool router. By the end, you'll have a working Teltel agent that can retrieve all missed calls from today, list all sms messages from specific number, show teltel users added this week through natural language commands. This guide will help you understand how to give your CrewAI agent real control over a Teltel account through Composio's Teltel MCP server. Before we dive in, let's take a quick look at the key ideas and tools involved.

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Teltel is a telecom operator and software platform for automated voice and SMS communication. It streamlines contact center management and programmable communication for businesses.

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Introduction

This guide walks you through connecting Teltel to CrewAI using the Composio tool router. By the end, you'll have a working Teltel agent that can retrieve all missed calls from today, list all sms messages from specific number, show teltel users added this week through natural language commands.

This guide will help you understand how to give your CrewAI agent real control over a Teltel account through Composio's Teltel MCP server.

Before we dive in, let's take a quick look at the key ideas and tools involved.

Also integrate Teltel with

OpenAI Agents SDKClaude Agent SDKClaude CodeClaude CoworkCodexOpenClawHermesCLIGoogle ADKLangChainVercel AI SDKMastra AILlamaIndex

TL;DR

Here's what you'll learn:
  • Get a Composio API key and configure your Teltel connection
  • Set up CrewAI with an MCP enabled agent
  • Create a Tool Router session or standalone MCP server for Teltel
  • Build a conversational loop where your agent can execute Teltel operations

What is CrewAI?

CrewAI is a powerful framework for building multi-agent AI systems. It provides primitives for defining agents with specific roles, creating tasks, and orchestrating workflows through crews.

Key features include:

  • Agent Roles: Define specialized agents with specific goals and backstories
  • Task Management: Create tasks with clear descriptions and expected outputs
  • Crew Orchestration: Combine agents and tasks into collaborative workflows
  • MCP Integration: Connect to external tools through Model Context Protocol

What is the Teltel MCP server, and what's possible with it?

The Teltel MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Teltel account. It provides structured and secure access to your telecom data, so your agent can retrieve call logs, manage SMS messages, access user records, and handle inbound SMS events automatically.

  • Comprehensive call log retrieval: Quickly fetch and filter detailed lists of your recent and historical calls, including duration, status, and time for easy reporting or analysis.
  • SMS message management: Effortlessly access sent and received SMS logs, filter messages by sender, recipient, status, or date, and keep your communications organized.
  • User directory synchronization: Retrieve up-to-date lists of all users in your Teltel account, making it simple to manage contact center agents or team members.
  • Automated inbound SMS handling: Set up your agent to receive and process incoming SMS via webhook, so you never miss an important customer message or support request.

What is the Composio tool router, and how does it fit here?

What is Composio SDK?

Composio's Composio SDK helps agents find the right tools for a task at runtime. You can plug in multiple toolkits (like Gmail, HubSpot, and GitHub), and the agent will identify the relevant app and action to complete multi-step workflows. This can reduce token usage and improve the reliability of tool calls. Read more here: Getting started with Composio SDK

The tool router generates a secure MCP URL that your agents can access to perform actions.

How the Composio SDK works

The Composio SDK follows a three-phase workflow:

  1. Discovery: Searches for tools matching your task and returns relevant toolkits with their details.
  2. Authentication: Checks for active connections. If missing, creates an auth config and returns a connection URL via Auth Link.
  3. Execution: Executes the action using the authenticated connection.

Step-by-step Guide

Step by step08 STEPS
1

Prerequisites

Before starting, make sure you have:
  • Python 3.9 or higher
  • A Composio account and API key
  • A Teltel connection authorized in Composio
  • An OpenAI API key for the CrewAI LLM
  • Basic familiarity with Python
2

Getting API Keys for OpenAI and Composio

OpenAI API Key
  • Go to the OpenAI dashboard and create an API key. You'll need credits to use the models, or you can connect to another model provider.
  • Keep the API key safe.
Composio API Key
  • Log in to the Composio dashboard.
  • Navigate to your API settings and generate a new API key.
  • Store this key securely as you'll need it for authentication.
3

Install dependencies

bash
pip install composio crewai crewai-tools[mcp] python-dotenv
What's happening:
  • composio connects your agent to Teltel via MCP
  • crewai provides Agent, Task, Crew, and LLM primitives
  • crewai-tools[mcp] includes MCP helpers
  • python-dotenv loads environment variables from .env
4

Set up environment variables

bash
COMPOSIO_API_KEY=your_composio_api_key_here
USER_ID=your_user_id_here
OPENAI_API_KEY=your_openai_api_key_here

Create a .env file in your project root.

What's happening:

  • COMPOSIO_API_KEY authenticates with Composio
  • USER_ID scopes the session to your account
  • OPENAI_API_KEY lets CrewAI use your chosen OpenAI model
5

Import dependencies

python
import os
from composio import Composio
from crewai import Agent, Task, Crew
from crewai_tools import MCPServerAdapter
import dotenv

dotenv.load_dotenv()

COMPOSIO_API_KEY = os.getenv("COMPOSIO_API_KEY")
COMPOSIO_USER_ID = os.getenv("COMPOSIO_USER_ID")

if not COMPOSIO_API_KEY:
    raise ValueError("COMPOSIO_API_KEY is not set")
if not COMPOSIO_USER_ID:
    raise ValueError("COMPOSIO_USER_ID is not set")
What's happening:
  • CrewAI classes define agents and tasks, and run the workflow
  • MCPServerHTTP connects the agent to an MCP endpoint
  • Composio will give you a short lived Teltel MCP URL
6

Create a Composio Tool Router session for Teltel

python
composio_client = Composio(api_key=COMPOSIO_API_KEY)
session = composio_client.create(user_id=COMPOSIO_USER_ID, toolkits=["teltel"])

url = session.mcp.url
What's happening:
  • You create a Teltel only session through Composio
  • Composio returns an MCP HTTP URL that exposes Teltel tools
7

Initialize the MCP Server

python
server_params = {
    "url": url,
    "transport": "streamable-http",
    "headers": {"x-api-key": COMPOSIO_API_KEY},
}

with MCPServerAdapter(server_params) as tools:
    agent = Agent(
        role="Search Assistant",
        goal="Help users search the internet effectively",
        backstory="You are a helpful assistant with access to search tools.",
        tools=tools,
        verbose=False,
        max_iter=10,
    )
What's Happening:
  • Server Configuration: The code sets up connection parameters including the MCP server URL, streamable HTTP transport, and Composio API key authentication.
  • MCP Adapter Bridge: MCPServerAdapter acts as a context manager that converts Composio MCP tools into a CrewAI-compatible format.
  • Agent Setup: Creates a CrewAI Agent with a defined role (Search Assistant), goal (help with internet searches), and access to the MCP tools.
  • Configuration Options: The agent includes settings like verbose=False for clean output and max_iter=10 to prevent infinite loops.
  • Dynamic Tool Usage: Once created, the agent automatically accesses all Composio Search tools and decides when to use them based on user queries.
8

Create a CLI Chatloop and define the Crew

python
print("Chat started! Type 'exit' or 'quit' to end.\n")

conversation_context = ""

while True:
    user_input = input("You: ").strip()

    if user_input.lower() in ["exit", "quit", "bye"]:
        print("\nGoodbye!")
        break

    if not user_input:
        continue

    conversation_context += f"\nUser: {user_input}\n"
    print("\nAgent is thinking...\n")

    task = Task(
        description=(
            f"Conversation history:\n{conversation_context}\n\n"
            f"Current request: {user_input}"
        ),
        expected_output="A helpful response addressing the user's request",
        agent=agent,
    )

    crew = Crew(agents=[agent], tasks=[task], verbose=False)
    result = crew.kickoff()
    response = str(result)

    conversation_context += f"Agent: {response}\n"
    print(f"Agent: {response}\n")
What's Happening:
  • Interactive CLI Setup: The code creates an infinite loop that continuously prompts for user input and maintains the entire conversation history in a string variable.
  • Input Validation: Empty inputs are ignored to prevent processing blank messages and keep the conversation clean.
  • Context Building: Each user message is appended to the conversation context, which preserves the full dialogue history for better agent responses.
  • Dynamic Task Creation: For every user input, a new Task is created that includes both the full conversation history and the current request as context.
  • Crew Execution: A Crew is instantiated with the agent and task, then kicked off to process the request and generate a response.
  • Response Management: The agent's response is converted to a string, added to the conversation context, and displayed to the user, maintaining conversational continuity.

Complete Code

Here's the complete code to get you started with Teltel and CrewAI:

python
from crewai import Agent, Task, Crew, LLM
from crewai_tools import MCPServerAdapter
from composio import Composio
from dotenv import load_dotenv
import os

load_dotenv()

GOOGLE_API_KEY = os.getenv("GOOGLE_API_KEY")
COMPOSIO_API_KEY = os.getenv("COMPOSIO_API_KEY")
COMPOSIO_USER_ID = os.getenv("COMPOSIO_USER_ID")

if not GOOGLE_API_KEY:
    raise ValueError("GOOGLE_API_KEY is not set in the environment.")
if not COMPOSIO_API_KEY:
    raise ValueError("COMPOSIO_API_KEY is not set in the environment.")
if not COMPOSIO_USER_ID:
    raise ValueError("COMPOSIO_USER_ID is not set in the environment.")

# Initialize Composio and create a session
composio = Composio(api_key=COMPOSIO_API_KEY)
session = composio.create(
    user_id=COMPOSIO_USER_ID,
    toolkits=["teltel"],
)
url = session.mcp.url

# Configure LLM
llm = LLM(
    model="gpt-5",
    api_key=os.getenv("OPENAI_API_KEY"),
)

server_params = {
    "url": url,
    "transport": "streamable-http",
    "headers": {"x-api-key": COMPOSIO_API_KEY},
}

with MCPServerAdapter(server_params) as tools:
    agent = Agent(
        role="Search Assistant",
        goal="Help users with internet searches",
        backstory="You are an expert assistant with access to Composio Search tools.",
        tools=tools,
        llm=llm,
        verbose=False,
        max_iter=10,
    )

    print("Chat started! Type 'exit' or 'quit' to end.\n")

    conversation_context = ""

    while True:
        user_input = input("You: ").strip()

        if user_input.lower() in ["exit", "quit", "bye"]:
            print("\nGoodbye!")
            break

        if not user_input:
            continue

        conversation_context += f"\nUser: {user_input}\n"
        print("\nAgent is thinking...\n")

        task = Task(
            description=(
                f"Conversation history:\n{conversation_context}\n\n"
                f"Current request: {user_input}"
            ),
            expected_output="A helpful response addressing the user's request",
            agent=agent,
        )

        crew = Crew(agents=[agent], tasks=[task], verbose=False)
        result = crew.kickoff()
        response = str(result)

        conversation_context += f"Agent: {response}\n"
        print(f"Agent: {response}\n")

Conclusion

You now have a CrewAI agent connected to Teltel through Composio's Tool Router. The agent can perform Teltel operations through natural language commands.

Next steps:

  • Add role-specific instructions to customize agent behavior
  • Plug in more toolkits for multi-app workflows
  • Chain tasks for complex multi-step operations
TOOLS

Supported Tools

Every Teltel action and event your agent gets out of the box.

Create Autodialer Custom Status

Tool to create a custom status for autodialer contacts.

Create Call

Tool to create a call between two participants.

Create User Status

Tool to create a user status in TelTel.

Delete Autodialer Custom Status

Tool to delete an autodialer custom status by ID.

Delete User Status

Tool to delete a user status by ID.

Get Account Balance

Tool to retrieve the account balance for your TelTel account.

Get Call List

Tool to retrieve a list of calls with details (duration, time, status).

Get Country

Tool to retrieve country resource information by ID from TelTel.

Get SMS List

Tool to retrieve a list of sent (outbox) or received (inbox) SMS messages from TelTel.

Get User Caller ID Groups

Tool to retrieve caller ID groups for a specific user.

Get Users List

Tool to retrieve a list of users from your TelTel account.

List Autodialer Actions

Tool to retrieve the action history for an autodialer campaign.

List Autodialer Contacts

Tool to retrieve the contact list for an autodialer campaign.

List Autodialer Custom Statuses

Tool to retrieve list of autodialer custom statuses.

List Autodialer Campaigns

Tool to retrieve a list of autodialer campaigns from TelTel.

List Available Countries

Tool to get the list of countries where DID numbers are available for purchase.

List Country Price Groups

Tool to retrieve phone number price groups available in a specific country.

List Devices

Tool to retrieve a list of devices from your TelTel account.

List My Numbers

Tool to retrieve a list of phone numbers (DIDs) owned by the account.

List DID Orders

Tool to retrieve a list of DID (phone number) orders from TelTel.

List User Statuses

Tool to retrieve a list of all user statuses in TelTel.

Lookup Phone Number

Tool to perform HLR (Home Location Register) lookup for phone numbers via TelTel API.

Receive Inbound SMS

Tool to process inbound SMS webhook data from TelTel.

Set User Status

Tool to set a user's status in TelTel.

Update Autodialer Custom Status

Tool to update an autodialer custom status value by ID.

Update User Status

Tool to update an existing user status in TelTel.

FRAMEWORKS

How to build Teltel MCP Agent with another framework

OpenAI Agents SDK logo

OpenAI Agents SDK

Use Teltel MCP with OpenAI Agents SDK

Claude Agent SDK logo

Claude Agent SDK

Use Teltel MCP with Claude Agent SDK

Claude Code logo

Claude Code

Use Teltel MCP with Claude Code

Claude Cowork logo

Claude Cowork

Use Teltel MCP with Claude Cowork

Codex logo

Codex

Use Teltel MCP with Codex

OpenClaw logo

OpenClaw

Use Teltel MCP with OpenClaw

Hermes logo

Hermes

Use Teltel MCP with Hermes

CLI logo

CLI

Use Teltel MCP with CLI

Google ADK logo

Google ADK

Use Teltel MCP with Google ADK

LangChain logo

LangChain

Use Teltel MCP with LangChain

Vercel AI SDK logo

Vercel AI SDK

Use Teltel MCP with Vercel AI SDK

Mastra AI logo

Mastra AI

Use Teltel MCP with Mastra AI

LlamaIndex logo

LlamaIndex

Use Teltel MCP with LlamaIndex

FAQ

Frequently asked questions

With a standalone Teltel MCP server, the agents and LLMs can only access a fixed set of Teltel tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Teltel and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. CrewAI fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Teltel tools.

Yes, absolutely. You can configure which Teltel scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Teltel data and credentials are handled as safely as possible.

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