How to integrate Salesforce service cloud MCP with OpenCode

How to integrate Salesforce service cloud MCP with OpenCode This guide explains how to connect Salesforce service cloud MCP to OpenCode using Composio Connect, which simplifies OAuth, API changes, and reliability concerns. There are two ways to set this up: Via Composio Connect MCP Via the Composio CLI

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Salesforce Service Cloud is a customer service platform for case management, omnichannel support, and automation. It enables teams to deliver faster, personalized service experiences with robust workflow tools and a unified workspace.

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How to integrate Salesforce service cloud MCP with OpenCode

This guide explains how to connect Salesforce service cloud MCP to OpenCode using Composio Connect, which simplifies OAuth, API changes, and reliability concerns.

There are two ways to set this up:

Also integrate Salesforce service cloud with

Why use Composio?

Composio provides a single MCP server or CLI tool that exposes a set of meta-tools, allowing you to:

  • Connect to 1,000+ apps with on-demand tool loading, so you do not fill your LLM context window with unnecessary tool definitions.
  • Use programmatic tool calling through a remote Bash tool, letting LLMs write their own code to handle complex tool chaining. This reduces back-and-forth for frequent tool calls.
  • Handle large tool responses outside the LLM context to keep conversations lean.

Connect Salesforce service cloud with OpenCode

Option 1: Using Composio CLI

1. Install Composio CLI

Install the Composio CLI, authenticate, and initialize your project:

bash
# Install the Composio CLI
curl -fsSL https://composio.dev/install | bash

# Authenticate with Composio
composio login

During login, you will be redirected to the sign-in page. Finish the flow and you are all set.

Composio CLI authorization screen

2. Authorize Salesforce service cloud

Once the CLI is installed, it is essentially done. Give OpenCode access to your apps with these steps:

  1. Launch OpenCode.
  2. Prompt it to "Authenticate with Salesforce service cloud Composio".
  3. Complete the authentication and authorization flow, and your Salesforce service cloud integration is all set.
  4. Start asking anything you want.

Option 2: Using Composio MCP

You can also connect Salesforce service cloud to OpenCode by adding Composio as an MCP server through the OpenCode CLI.

1. Add the Composio MCP server

bash
opencode mcp add

This launches an interactive prompt.

2. Fill in the fields

FieldValue
Namecomposio
Typeremote
URLhttps://connect.composio.dev/mcp
Require OAuthYes
Have client IDNo
OpenCode MCP server interactive prompt for Composio

Alternatively, you can skip the interactive prompt and paste the configuration directly into your OpenCode config file.

Open your global OpenCode config:

bash
open ~/.config/opencode/opencode.json

Add this under the mcp key and save the file.

bash
{
  "mcp": {
    "composio": {
      "type": "remote",
      "url": "https://connect.composio.dev/mcp",
      "enabled": true
    }
  }
}

3. Authenticate

Authenticate the Composio MCP server you just added:

bash
opencode mcp auth composio

This opens a browser session. Authorize Composio and you are done.

Composio browser authorization for OpenCode MCP

4. Verify installation

bash
opencode mcp list

5. Connect Salesforce service cloud with OpenCode

Now, in the chat, ask the agent to connect to Salesforce service cloud or give it any Salesforce service cloud-related task.

For example, ask it to:

  • "List all open support cases for today"
  • "Update case status to resolved for customer"
  • "Fetch recent customer interactions for an account"

It will prompt you to authenticate and authorize access to Salesforce service cloud.

That is it. Composio tools are now available in OpenCode, and your Salesforce service cloud account is ready to use.

Way Forward

Now that Salesforce service cloud is connected, extend your setup by connecting the other apps you already use every day, so your agent can run true cross-app workflows end to end.

  • Connect Calendar to turn threads into scheduled meetings automatically.
  • Connect Slack or Teams to post summaries, approvals, and alerts where your team works.
  • Connect Notion, Linear, Jira, or Asana to convert requests into tickets, tasks, and docs.
  • Connect Drive, Dropbox, or OneDrive to fetch, file, and share attachments without manual steps.

Start with one workflow you do repeatedly, then keep adding apps as you find new handoffs. With everything behind a single MCP endpoint, your agent can coordinate multiple tools safely and reliably in one conversation.

TOOLS

Supported Tools

Every Salesforce service cloud action and event your agent gets out of the box.

Chasitor Sneak Peek

Send real-time typing indicator (sneak peek) to Live Agent during active chat session.

Composite Batch

Tool to execute multiple independent REST subrequests in one batch call.

Composite Request

Execute up to 25 dependent Salesforce REST subrequests in a single API call.

Composite SObject Tree

Create one or more nested sObject record trees in a single API call.

Create Case Record

Tool to create or upsert a Salesforce Case record.

Delete Case Record

Tool to delete a Salesforce Case record.

Describe SObject

Tool to retrieve metadata of any sObject.

Generate Request ID

Generate a UUIDv4 string to use as an Idempotency-Key header in Salesforce User Interface API requests.

Generate Signed JWT Assertion

Tool to generate a signed JWT assertion for Salesforce JWT bearer OAuth flow.

Get Case Record

Retrieve a Salesforce Case record by its ID.

Get Chat Messages

Tool to long-poll for chat messages/events.

Get Live Agent API Version

Tool to retrieve current Live Agent API version.

List Einstein Bots

Lists all Einstein Bot definitions in the Salesforce organization.

Query All SOQL

Tool to execute a SOQL query including deleted and archived records.

Query SOQL

Tool to execute a SOQL query.

Reconnect Chat Session

Tool to reconnect a Live Agent chat session after the affinity token changes.

Resync Chasitor State

Resynchronizes the chat visitor's state after a session reconnection.

Retrieve Connected App Private Key

Tool to retrieve RSA private key PEM for a Salesforce Connected App.

Retrieve Salesforce Username

Tool to retrieve the Salesforce username.

Send Custom Event

Send a custom event from a chat visitor to a Live Agent during an active chat session.

Set Breadcrumb

Tool to set a breadcrumb URL for the visitor's current page.

Upload File to S3

Tool to upload a file to managed S3 storage.

Visitor Sensitive Data Rule Triggered

Tool to trigger sensitive data rules for the chat visitor.

FAQ

Frequently asked questions

With a standalone Salesforce service cloud MCP server, the agents and LLMs can only access a fixed set of Salesforce service cloud tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Salesforce service cloud and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. OpenCode fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Salesforce service cloud tools.

Yes, absolutely. You can configure which Salesforce service cloud scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Salesforce service cloud data and credentials are handled as safely as possible.

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