How to integrate Retellai MCP with Hermes

Hermes is a 24/7 autonomous agent that lives on your computer or server — it remembers what it learns and evolves as your usage grows. This guide explains the easiest and most robust way to connect your Retellai account to Hermes. You can do this through either Composio Connect CLI or Composio Connect MCP. For personal use we recommend the CLI, but you won't go wrong with MCP either.

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RetellAI is a platform for capturing calls and transcripts, centralizing business conversations. It helps teams analyze interactions and extract insights to improve customer experience.

67 Tools

Introduction

Hermes is a 24/7 autonomous agent that lives on your computer or server — it remembers what it learns and evolves as your usage grows.

This guide explains the easiest and most robust way to connect your Retellai account to Hermes. You can do this through either Composio Connect CLI or Composio Connect MCP. For personal use we recommend the CLI, but you won't go wrong with MCP either.

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What is Composio Connect?

Composio Connect is a consumer offering that lets anyone plug 1,000+ applications directly into their agent harness — including Hermes. It can:

  • Search and load tools from relevant toolkits on-demand, reducing context usage.
  • Chain multiple tools to accomplish complex workflows via a remote workbench, without excessive back-and-forth with the LLM.
  • Manage app authentication end-to-end with zero manual overhead.

Integrating Retellai with Hermes

Using Composio Connect CLI

1. Install the Composio CLI

Run the install script directly, or paste https://composio.dev/hermes into your Hermes chat box to have it installed for you.

bash
curl -fsSL https://composio.dev/install | bash
Hermes authenticating with Composio

2. Authenticate

Once the CLI is installed, ask Hermes to authenticate with Composio.

3. Connect to Retellai

Ask your agent to connect to Retellai, or simply request any Retellai-related task. Hermes will prompt you to authenticate and authorize access.

4. Done. You're all set with a new Retellai connection.


Using Composio Connect MCP

1. Get your MCP URL and API Key

Go to dashboard.composio.dev and copy your Connect MCP URL and API key.

Copy MCP URL and API key from Composio dashboard

2. Open the Hermes config file

bash
nano ~/.hermes/config.yaml

3. Add the Composio Connect MCP server

bash
mcp_servers:
  composio:
    url: "https://connect.composio.dev/mcp"
    headers:
      x-consumer-api-key: "YOUR_COMPOSIO_API_KEY"
    connect_timeout: 60
    timeout: 180

Save with Ctrl + O, Enter, then exit with Ctrl + X.

4. Restart your Hermes agent

Once restarted, ask your agent to connect to Retellai or request any Retellai-related task. It will prompt you to authenticate and authorize access.

5. Done!

What is the Retellai MCP server, and what's possible with it?

The Retellai MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Retellai account. It provides structured and secure access to your call records, phone numbers, and conversation transcripts, so your agent can perform actions like retrieving call details, managing phone numbers, initiating outbound calls, and analyzing voice data on your behalf.

  • Retrieve and analyze call records: Your agent can fetch detailed call logs, filter by agent or time, and surface insights from past conversations.
  • Initiate outbound and web-based calls: Easily direct your agent to start new phone or web calls between specific numbers or agents, supporting various business workflows.
  • Manage phone numbers and assignments: Buy, update, or delete phone numbers, and bind them to agents for streamlined inbound and outbound call handling.
  • Access and review call transcripts and details: Let your agent drill down into specific calls, pulling transcripts and metadata for compliance, training, or analytics.
  • Explore and configure voice settings: Fetch detailed information about available voice options, including provider, accent, gender, and preview audio for customization of call experiences.

Way Forward

With Retellai connected, Hermes can now act on your behalf whenever it detects a relevant task or you ask it to.

From here, you can extend Hermes further:

  • Connect more apps: Calendar, Slack, Notion, Linear, and hundreds of others are available through the same Composio Connect setup. Each new integration compounds what Hermes can do for you.
  • Build workflows across tools: Once multiple apps are connected, Hermes can chain actions together — turn an email into a calendar invite, a Slack message into a Linear ticket, or a meeting note into a follow-up draft.
  • Let it learn your patterns: The more you use Hermes, the better it gets at anticipating how you'd handle recurring tasks. Give it feedback on drafts and decisions, and it will adapt.

If you run into trouble or want to share what you've built, join the community or check out the Docs for deeper configuration options.

TOOLS

Supported Tools

Every Retellai action and event your agent gets out of the box.

Add community voice

Add a community voice from ElevenLabs to your Retell voice library.

Add sources to knowledge base

Tool to add sources (documents, URLs, text) to an existing knowledge base in Retell AI.

Buy a new phone number bind agents

This endpoint allows purchasing a new phone number with a specified area code and binding it to designated agents for inbound and outbound calls.

Create Voice AI Agent

Create a new voice AI agent with specified configuration.

Create a new outbound phone call

Initiate an outbound call by POST to '/v2/create-phone-call'.

Create a new web call

The /v2/create-web-call endpoint creates a web call with a unique agent ID, returning call details like type, token, call ID, and status in JSON format, with a 201 response.

Create Batch Test

Tool to create a batch test job that runs multiple test cases against an agent.

Create a new chat session

Tool to create a new chat session with a chat agent.

Create a new chat agent

Create a new chat agent with specified configuration.

Create chat completion

Tool to create a chat completion for an existing chat session, generating the agent's response to a user message.

Create conversation flow

Create a new Conversation Flow that can be attached to an agent for response generation.

Create conversation flow component

Creates a new shared conversation flow component at POST '/create-conversation-flow-component'.

Create a new knowledge base

Tool to create a new knowledge base in Retell AI with texts, files, and URLs.

Create Retell LLM Response Engine

Create a new Retell LLM Response Engine that can be attached to an agent.

Create Test Case Definition

Tool to create a test case definition for agent QA testing in Retell AI.

Delete agent

Deletes an existing agent by its unique identifier.

Delete call

Delete a specific call and its associated data by call ID.

Delete chat agent

Delete an existing chat agent by its unique identifier.

Delete conversation flow

Delete a conversation flow and all its versions.

Delete conversation flow component

Delete a shared conversation flow component.

Delete knowledge base

Delete an existing knowledge base by its unique identifier.

Delete knowledge base source

Delete an existing source from a knowledge base.

Delete phone number

Tool to delete an existing phone number from Retell AI.

Delete Retell LLM

Delete an existing Retell LLM Response Engine by its unique identifier.

Delete test case definition

Delete a test case definition by its unique identifier.

End chat

Tool to end an active chat session.

Retrieve details of a specific agent

Retrieve details of a specific agent by its unique identifier.

Get agent versions

Tool to retrieve all versions of a specific agent.

Get batch test

Retrieve details and results of a specific batch test job.

Get chat details

Tool to retrieve details of a specific chat session by chat ID.

Retrieve details of a specific chat agent

Retrieve details of a specific chat agent by its unique identifier.

Get all versions of a chat agent

Retrieve all versions of a specific chat agent by its unique identifier.

Get concurrency

Retrieves the current concurrency and concurrency limits for the organization.

Get Conversation Flow

Retrieve details of a specific Conversation Flow by its ID.

Get conversation flow component

Retrieves a shared conversation flow component by its unique identifier.

Get knowledge base

Retrieve details of a specific knowledge base by its unique identifier.

Retrieve details of a specific Retell LLM

Retrieve details of a specific Retell LLM Response Engine by its unique identifier.

Import phone number

Tool to import a phone number from custom telephony and bind agents to it.

List agents

Retrieves a list of all agents associated with the account.

List all chats

Tool to retrieve a list of all chats associated with the account.

List all phone numbers

Retrieves a list of all phone numbers associated with the account.

List batch tests

Tool to list batch test jobs for a response engine.

List chat agents

Tool to retrieve a list of all chat agents associated with the account.

List conversation flow components

Retrieves a list of all shared conversation flow components.

List conversation flows

Tool to list all conversation flows that can be attached to an agent.

List knowledge bases

Tool to retrieve all knowledge bases associated with the account.

List Retell LLMs

Tool to list all Retell LLM Response Engines that can be attached to an agent.

List test case definitions

Tool to list test case definitions for a response engine (Retell LLM or Conversation Flow).

List test runs

Tool to list all test case jobs (test runs) for a batch test job.

List voices

List all voices available to the user.

Publish agent

Publishes the latest version of the agent and creates a new draft agent with a newer version.

Publish chat agent

Publishes the latest version of the chat agent and creates a new draft chat agent with a newer version.

Register phone call

Register a phone call for custom telephony integration with Retell AI.

Retrieve call details

Tool to retrieve call details with filtering options.

Retrieve call details by id

Retrieve call details by ID for web/phone calls, including type, agent ID, status, timestamps, and web access token; covering responses from success to server errors.

Retrieve phone number details

Tool to retrieve details of a specific phone number from Retell AI.

Retrieve details of a specific voice

Tool to retrieve details of a specific voice by its voice_id.

Search community voice

Search for community voices from voice providers.

Update agent

Update an existing agent's latest draft version.

Update call

Update an active call's parameters such as metadata, dynamic variables, or data storage settings.

Update chat agent

Update an existing chat agent configuration.

Update chat metadata

Tool to update metadata and sensitive data storage settings for an existing chat.

Update conversation flow

Update an existing conversation flow configuration.

Update conversation flow component

Update an existing shared conversation flow component by its ID.

Update phone number configuration

Update agent bound to a purchased phone number.

Update Retell LLM Response Engine

Update an existing Retell LLM Response Engine by its unique identifier.

Update test case definition

Update a test case definition for agent testing.

FAQ

Frequently asked questions

With a standalone Retellai MCP server, the agents and LLMs can only access a fixed set of Retellai tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Retellai and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. Hermes fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Retellai tools.

Yes, absolutely. You can configure which Retellai scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Retellai data and credentials are handled as safely as possible.

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